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Management Course

Communication Skills

CONTENT
The course covers verbal and non-verbal messages, business writing, speaking in business contexts (presentations, seminars, meetings, interviews and interviewing), conflict resolution, communication and technology in the work place, mass and group communication.

By the end of the course you should have the practical skills of being able to write a formal report and other types of business correspondence, give an effective presentation, work effectively in a team, chairing and participating in meetings, negotiate and discuss with active listening.

COURSE OBJECTIVES

  • To guide students in an intensive exploration of the structure and function of human communication and in the process develop into effective communicators.
  • To develop and hone the skills of critical thinking.
  • To develop student’s theory base and critical thinking.
  • To provide students with the opportunity to develop and explore their own styles of communication.

Who Should Attend
Staff whose job demands frequent communication with groups.

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